Development Research News
Economic Issue of the Day
Philippine Journal of Development
Research Paper Series
How to order publications
|EID 2006 Vol. VI No.5||Call Center: a Sunrise Industry?|
|de Castro, Jennifer C.|
The call center industry is one of the country's bright prospects in the area of business process outsourcing. Growing by 100 percent in just one year (2003-2004) in terms of the number of employed people, its potential as a provider of jobs and dollar revenues for the Philippines is seen to become even better in the coming years. Read more.
|keywords:||business process outsourcing,call center|
|Download PDF copy|
Other PIDS Publications Authored/Co-Authored by "de Castro, Jennifer C."...
Other PIDS Publications with keyword "business process outsourcing"...
Other PIDS Publications with keyword "call center"...